CRM for Freight Brokers

The CRM built around
the freight broker workflow

A generic CRM doesn't know what a rate confirmation is. FreightLeads Pro's CRM is built specifically for freight brokers — from finding a shipper to closing the load.

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Pipeline
From first contact to active shipper
AI
Cold email and call script generation
Sequences
Automated multi-step outreach
01
01 — SHIPPER PIPELINE

Track every prospect
from cold to closed

Every shipper contact lives in a pipeline with stages — New, Contacted, Warm, Negotiating, Closed, Lost. See your full book of business at a glance. Know exactly where every relationship stands.

  • →Pipeline stages map to the real freight sales cycle
  • →Win rates, follow-up dates, and last contact tracking
  • →Filter by stage, freight type, industry, or region
  • →Convert closed prospects directly to active loads — zero re-entry
CRM Pipeline
→Cenovus Energy · Warm · Follow-up: Tomorrow · $18k/mo potential
→Great Lakes Steel · Negotiating · Rate proposal sent · $12k/mo
→Maple Lumber · New · Call scheduled · $9k/mo
→Apex Distribution · Closed · 4 loads/month active
Pipeline value$124,000 · 11 active prospects
02
Activity Log
→✓ Called — discussed flatbed lane Brampton to Chicago
→✓ Email sent — rate proposal for Q3 volume
→→ Follow-up set: Thursday 9am
→→ LinkedIn connection accepted
Last activity2 hours ago · Dave Hebert
02 — ACTIVITY LOG

Every touchpoint
tracked automatically

Log calls, emails, LinkedIn messages, texts, and meetings directly in the prospect record. Set follow-up dates. Never forget a touchpoint or repeat a conversation.

  • →Activity types: Call, Email, LinkedIn, Text, Meeting
  • →Follow-up date reminders keep your pipeline moving
  • →Full conversation history per prospect
  • →Manager visibility into team activity across all accounts
03
03 — AI OUTREACH

AI cold emails that
sound like you wrote them

Select any prospect and generate a personalized cold email in one click. The AI uses the company name, industry, freight type, and lane history to write an opener that sounds human — not templated.

  • →Cold email drafts personalized to industry and freight type
  • →Cold call scripts with opening lines and objection handling
  • →Multi-step outreach sequences with automated task scheduling
  • →Email day 1, call day 3, LinkedIn day 7 — automated
AI Cold Email Draft
→"Hi Dave — saw Cenovus has been expanding flatbed volume out of Fort McMurray..."
→"...given your Q3 production schedule, I wanted to reach out about dedicated capacity..."
→→ Would a 15-minute call this week make sense?
Sequences active3 sequences · 14 prospects enrolled
04
Rate Request Inbox
→From: [email protected] · Subject: Flatbed needed Fort McMurray to Toronto
→Parsed: Origin Fort McMurray AB → Dest Toronto ON
→Equipment: Flatbed 48ft · Pickup: July 14
→→ Ready to quote in dispatch
Parsed this month23 RFQs · avg 4 min to quote
04 — RATE REQUEST INBOX

Inbound RFQs parsed
automatically by AI

Give every customer a unique BCC email address. When they forward a load request, Claude AI parses the email — extracting origin, destination, equipment type, pickup date, and commodity. No manual entry.

  • →Unique BCC address per user — customers forward RFQs to you
  • →AI extracts origin, destination, equipment, dates, commodity
  • →Parsed loads appear in your inbox ready to quote
  • →Available on Pro and Team plans
Also included

Every tool you need, nothing you don't

📧

Email Sequences

Build multi-step follow-up sequences. Each step triggers automatically — email, call task, LinkedIn message — so no prospect falls through the cracks.

🔀

CRM → Load Conversion

When a prospect becomes a customer, convert them to an active load directly from the CRM record. No copy-paste, no double entry.

📊

Win Rate Tracking

Track win rates by freight type, industry, and lane. Know which outreach approaches work and which don't.

👥

Team Pipeline

On Team plan, the entire brokerage shares one pipeline. Managers see all activity. No duplicate prospecting.

Stop managing shippers in spreadsheets

14-day free trial. Full CRM access from day one. No credit card required.

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FAQ

Frequently asked questions

How is FreightLeads Pro's CRM different from Salesforce or HubSpot?
Salesforce and HubSpot are built for generic sales teams. FreightLeads Pro's CRM knows what a rate confirmation is, understands freight types and lanes, and connects directly to your dispatch board. When a prospect becomes a customer, you convert them to a load in one click — no integration required.
Does the CRM include the lead finder?
Yes. FreightLeads Pro includes both the lead finder (find and reveal shipper contacts from 25M+ verified businesses) and the CRM (manage those contacts through your pipeline). They're connected — revealed contacts flow directly into your pipeline.
What is the Rate Request Inbox?
It's an inbound email parser available on Pro and Team plans. Each user gets a unique BCC email address. When a customer forwards a load request, Claude AI automatically extracts the load details (origin, destination, equipment, dates) and creates a structured record in your inbox — ready to quote.
Is there a free trial?
Yes — 14 days free on all plans. Starter $39/mo, Pro $89/mo, Team $249/mo.

Part of the FreightLeads Pro platform

Lead Finder
Find shippers
Dispatch TMS
Manage loads
Invoicing & P&L
Get paid
CRM & Pipeline
Track prospects
Carrier Compliance
Stay protected
AI Tools
Cold emails & scripts
See everything that's included →